Mistys Wedding & Gift Mall

Beary Unique Treasures . PaulaJos

Orders . Shipping . Returns

Mail Address

Velvet Hearts,LLC

PaulaJos

Beary Unique Treasures

4230 SE KING ROAD #141

PORTLAND, Oregon 97222

Payment

We Accept: All Major Credit Cards . E-Check (Online PayPal)

Visa . MasterCard (Fax . Email Order . Mail) Paypal

(Personal Checks are accepted online with E-Check thru PayPal Only)

What is Paypal?

Paypal is Free to the Buyer... Paypal is an account based system that uses

SSL technology to keep your information safe. When you send your payment

thru PayPal your financial information does not pass to the Seller.

The Seller has access to your Order, Shipping and Amount of the purchase only.

Paypal Verifies the Seller before setting up Sellers PayPal Account

Open your Free PayPal account now and start using it. It is Safe & Secure.

Note: You DO NOT have to open a PayPal Account to purchase from my websites.

Shipping

Ship from Warehouse within 3 business days after receipt of payment.

Exception: Wedding items starting with CR (approx 3 - 4 wk delivery)

Guarantee of Quality

Every product you purchase from the catalog must be free from defects,

or you may return within 20 days for replacement or refund.

Contact Customer Service for Return Authorization

Out of Stock

In the event that an item ordered is out of stock, we will refund your money

or place your item on back order. (Your Choice)

Return Policy

All Products in the Catalog have a 20 day Money back Guarantee,

All non-defective returns will be subject to a restocking fee upon return to the Warehouse.

Contact Customer Service for Return Autorization #

Wedding Accessories Policy

Wedding Accessories (Item # CR----are Special Orders

(ARE NOT included in the Catalog)

Purchase Online, Fax, Email or Mail

Sorry! No Return, Refund or Exchanges

Defective or Damaged Products will be replaced with same.

Shipping US Mail or UPS approx 2 week delivery

All Gowns .. No Return . Refund . Exchange

NOTE

ALL PRODUCTS ARE INSPECTED AND SPECIALLY PACKED

BEFORE SHIPPING TO THE CUSTOMER

UPS REQUIRES A SIGNATURE UPON DELIVERY AND WILL NOT DELIVER TO P.0. BOXES

MAIL DELIVERIES WILL REQUIRE A SIGNATURE

Please inspect your purchase as soon as you receive it.

Report any defective or damaged product to

Customer Service by email or fax immediately.

We take every precaution to ship your product safely &

hope you will enjoy your purchase as soon as it is received.

Velvet Hearts, LLC will notify the customer via email when order is shipped.

Catalog Request & Orders (YOU CAN STILL ORDER DURING OUR ADDING TO THE SITE)

Note: We are in the process of loading our complete catalog online.

There are approx. 3000 items so it will take some time. Some shops

may be underconstruction so check back with us at a later date. ITEMS WITH CARTS CAN

BE PURCHASED, THIS WILL NOT INTERFEAR WITH ORDERS ONSITE.

(If picture with no cart & interested Email us & we will get the cart placed on that item)

Fax # (503) 794 2257

Email: VelvetHeartsllc@yahoo.com

Customer Service

Questions, Returns & Exchanges

VelvetHeartsLLC@yahoo.com

or Fax 503 794 2257

Pay me securely with any major credit card through PayPal!

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Updated 3/8/2009

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